Welcome to Huemind
These Terms of Service ("Terms") govern your use of Huemind's website, software, and services (collectively, the "Services"). By using our Services, you agree to these Terms. Please read them carefully.
Acceptance of Terms
By accessing or using Huemind's Services, you agree to be bound by these Terms and our Privacy Policy. If you don't agree to these Terms, please don't use our Services.
For users under 18: You must have permission from a parent or guardian to use our Services, and they must agree to these Terms on your behalf.
Description of Service
Huemind provides AI-powered educational tools designed specifically for neurodivergent learners, including:
- Content transformation (text to comics, games, simplified content)
- AI communication coaching and assistance
- Personalized learning experiences
- Accessibility-focused educational tools
- Community features and support resources
User Accounts and Responsibilities
Account Creation
- You must provide accurate and complete information
- You're responsible for maintaining account security
- You must be at least 13 years old (with parental consent if under 18)
- One person per account - no sharing accounts
Acceptable Use
You agree to use our Services responsibly and not to:
- Violate any laws or regulations
- Infringe on others' intellectual property rights
- Upload harmful, offensive, or inappropriate content
- Attempt to reverse engineer or compromise our systems
- Use our Services for commercial purposes without permission
- Spam, harass, or harm other users
Intellectual Property
Our Rights
Huemind owns all rights to our software, AI models, website content, trademarks, and other intellectual property. These Terms don't grant you ownership rights to our intellectual property.
Your Content
You retain ownership of content you create or upload. However, you grant us a license to use your content to provide and improve our Services. You're responsible for ensuring you have the right to share any content you upload.
AI-Generated Content
Content generated by our AI tools is provided "as-is." While you can use AI-generated content, you're responsible for reviewing and ensuring it meets your needs and complies with applicable laws.
Payment and Subscriptions
Billing
- Subscription fees are billed in advance
- Prices may change with 30 days' notice
- All fees are non-refundable except as required by law
- You're responsible for applicable taxes
Cancellation
You can cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We may also terminate accounts for violations of these Terms.
Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Services, you also agree to our Privacy Policy.
Key Privacy Commitments:
- We don't sell your personal information
- Our AI processing happens in-house for better privacy
- You can request data deletion at any time
- We comply with GDPR, CCPA, and other privacy laws
Disclaimers and Limitations
Service Availability
We strive to keep our Services available 24/7, but we can't guarantee uninterrupted access. Services may be temporarily unavailable for maintenance, updates, or due to technical issues.
Educational Use
Our Services are educational tools designed to supplement, not replace, professional education or therapy. Always consult qualified professionals for educational, medical, or therapeutic advice.
AI Limitations
While our AI is designed to be helpful and accurate, it may occasionally produce incorrect or inappropriate content. Users should review and verify AI-generated content before relying on it.
Limitation of Liability
To the maximum extent permitted by law, Huemind's liability for any claims related to these Terms or our Services is limited to the amount you paid us in the 12 months before the claim.
We're not liable for indirect, incidental, special, or consequential damages, including lost profits, data loss, or business interruption.
Indemnification
You agree to defend, indemnify, and hold Huemind harmless from claims arising from your use of our Services, violation of these Terms, or infringement of others' rights.
Dispute Resolution
Governing Law
These Terms are governed by the laws of the jurisdiction where Huemind is incorporated, without regard to conflict of law principles.
Dispute Resolution Process
- Direct Communication: Please contact us first at legal@huemind.net to resolve disputes informally
- Mediation: If direct communication doesn't resolve the issue, we'll attempt mediation
- Arbitration: Remaining disputes will be resolved through binding arbitration, except where prohibited by law
Changes to Terms
We may update these Terms from time to time. We'll notify you of significant changes via email or through our Services. Continued use of our Services after changes indicates acceptance of the updated Terms.
For material changes affecting your rights: We'll provide at least 30 days' notice and may require explicit acceptance.
Termination
You can stop using our Services at any time. We may suspend or terminate your access if you violate these Terms or for other legitimate business reasons.
Upon termination, you lose access to our Services, but provisions regarding intellectual property, liability, and dispute resolution survive termination.
Accessibility Commitment
Huemind is committed to digital accessibility. We strive to maintain our Services in compliance with WCAG 2.1 AA standards and continuously work to improve accessibility for all users.
If you encounter accessibility barriers, please contact us at accessibility@huemind.net so we can address them promptly.
Questions About These Terms?
We're here to help clarify any questions about our Terms of Service.