Our Commitment to Privacy
At Huemind, we believe that privacy is a fundamental right. We're committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy explains our practices and your rights regarding your personal information.
Information We Collect
Information You Provide
- Account information (name, email address)
- Learning preferences and accessibility settings
- Content you create or upload to our platform
- Communications with our support team
- Payment information (processed securely by third-party providers)
Information Automatically Collected
- Usage data and learning analytics (to improve your experience)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Cookies and similar technologies (with your consent)
Sensitive Information
We may collect information about learning differences or disabilities only when you voluntarily provide it to help us customize your experience. This information is treated with the highest level of protection.
How We Use Your Information
- Provide Our Services: Create personalized learning experiences and generate educational content
- Improve Our Platform: Analyze usage patterns to enhance features and accessibility
- Communicate: Send important updates, respond to inquiries, and provide support
- Safety & Security: Protect against fraud, abuse, and security threats
- Legal Compliance: Meet our legal obligations and protect our rights
Information Sharing
We do not sell your personal information.
We may share your information only in these limited circumstances:
- Service Providers: Trusted third parties who help us operate our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with continued privacy protections)
- With Your Consent: When you explicitly agree to sharing
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and employee training
- Secure data centers with physical and digital protections
- In-house AI processing to minimize data exposure
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your personal information
- Portability: Export your data in a commonly used format
- Opt-out: Unsubscribe from marketing communications
- Restrict: Limit how we process your information
To exercise these rights, contact us at privacy@huemind.net.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our platform
- Improve performance and user experience
- Provide personalized content
You can control cookies through your browser settings. However, disabling certain cookies may affect functionality.
Children's Privacy
Huemind is designed to be accessible to learners of all ages. For users under 18, we require parental consent before collecting personal information. We implement additional protections for children's data and comply with applicable laws like COPPA.
International Users
Huemind operates globally and complies with applicable privacy laws including GDPR, CCPA, and other regional regulations. Your data may be processed in countries different from your location, but always with appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or platform notifications. Continued use of our services after changes indicates acceptance of the updated policy.
Questions or Concerns?
We're here to help with any privacy questions or concerns you may have.